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Do You Know How To Identify The Type Of Customer You Are Dealing With?

Do You Know How To Identify The Type Of Customer You Are Dealing With?

Those of us that interact with customers have noticed that each one has a little bit different personality that comes out during our interactions with them. Thankfully, we’re not all the same. These personalities are individual and depending on your interaction with them may determine your success or failure of striking an understanding, agreement, or […]

Setting Yourself Up For Failure With Steam Cure

Setting Yourself Up For Failure With Steam Cure

“I did a couple of shots with my new system and cured it with steam. I was really impressed with how quickly I could cure the liner and was really impressed with the amount of steam my new unit was generating. The only glitch was the finished liner appearance. It had a waffled look to it. […]

Water Damaged Pipe & Lateral Lining Fixes

Water Damaged Pipe & Lateral Lining Fixes

I noticed several sewer collapses here in the Los Angeles basin after record setting rain. The collapses happen on big pipe as well as small pipe. The reasons pretty much circle back to one cause – root intrusion.  When a plant begins the search for water, it looks for a water source and many pipe […]

Innovation – Applying Knowledge To Solve A Problem

Innovation – Applying Knowledge To Solve A Problem

  Many times we fall into following paths we’ve been down in the past. Why? Because it’s familiar, it’s safe, and you know the way because you’ve been down the path before. To deviate from that path usually doesn’t come easy unless something blocks access to the path and you have to find a new […]

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