John Heisler

Over 40 years experience in all phases of sewer and water construction and rehabilitation.

College degree in Business Administration and Accounting

Current owner of Quik Lining Systems, Inc. and Pipe Lining Supply, Inc.

Member of many trade associations and trade groups

Author's Website

When Is A Line Too Bad To Line Or Coat?

When Is A Line Too Bad To Line Or Coat?

Register To Win JUST under $1,000 VALUE. When Is A Line Too Bad To Line Or Coat? “I just looked at a job that I’m not sure is something I can line or coat. The cast iron under the basement floor is missing the bottom of the pipe from the floor drain tie in for […]

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What Happened To All Of My Customers?

What Happened To All Of My Customers?

“I ran into an old customer the other day at the grocery store. He used to call me to clean his drain every year, but I hadn’t heard from him for well over a year. I don’t think his drain healed itself as every time I went to his house the roots were bigger and […]

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You Shot A CIPP Liner, Pulled The Calibration Tube And It’s All Wrinkled – What Went Wrong?

You Shot A CIPP Liner, Pulled The Calibration Tube And It’s All Wrinkled – What Went Wrong?

“I shot a liner yesterday. I cooked it for over an hour and pulled the calibration tube. When I stuck my camera in the line I was shocked. My camera didn’t want to go through and there was a big shark fin at the bottom of the pipe that ran the whole distance sometimes coming […]

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Upselling Your $125 Cleaning Job To $250 Before You Leave

Upselling Your $125 Cleaning Job To $250 Before You Leave

We’ve taken our $59.95 customer drain clearing call to $125.00 and now want to move that to the next level. Timing is everything and now is the time to present a show and tell. A good show and tell is to show your customer samples. Showing them a sample of pipe that is full of […]

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You Sold the $125.00 Per Foot Descaling Job, Now To Execute The Work

You Sold the $125.00 Per Foot Descaling Job, Now To Execute The Work

You went through the problem of scale in the lines to your building owner and they could see the benefit of getting all of the scale removed from the pipe, restoring it back to new. He’s agreed to hire you to perform the work and now you have to execute the work. THIS IS NOT […]

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Turning A $59.95 Drain Clearing Call Into $125.00 Per Foot Work

Turning A $59.95 Drain Clearing Call Into $125.00 Per Foot Work

  Last week we talked about the contractors who try to make a living on volume calls getting as many drain calls into a day as possible to cover direct costs, overhead and profit and the fallacy of that practice. I had a few people who wrote me that they could make money under that […]

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$125 Per Foot Drain Cleaning

$125 Per Foot Drain Cleaning

If you think you are making any money offering $59.95 drain cleaning you need to read this. Last week I published a headline about charging $125 per foot for drain cleaning and got a lot of blow back by many skeptics. Now we all know we wouldn’t get any work if we told a customer […]

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Why Would I Offer Pipe Coating As A Repair?

Why Would I Offer Pipe Coating As A Repair?

Unless you have an unlimited supply of qualified plumbers and a customers unlimited budget to replace DWV piping as well as another space to move to while repairs are being performed, this information may be for you. Let me give you an example. A condo that houses over 200 units was having DWV problems. The […]

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Styrene – New Impending Changes Cloud Future Use

Styrene – New Impending Changes Cloud Future Use

“I just read that California is planning to ban styrene based resins being used in the state. Will this affect me? I’m in the Midwest and we don’t have any restrictions that I know of.” Jim Jim, that’s a very good question. The short answer is no, not yet, but who knows what the future […]

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Innovations To Meet Customers Needs

Innovations To Meet Customers Needs

Instead of sharing knowledge this week, I am reaching out to you for feedback on new processes and products that you need but are missing from your toolbox. To get you to thinking about things you need, here are a couple of things we are working on that some of you have asked for. Several […]

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