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Do You Know How To Identify The Type Of Customer You Are Dealing With?

Do You Know How To Identify The Type Of Customer You Are Dealing With?

Those of us that interact with customers have noticed that each one has a little bit different personality that comes out during our interactions with them. Thankfully, we’re not all the same. These personalities are individual and depending on your interaction with them may determine your success or failure of striking an understanding, agreement, or […]

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Setting Yourself Up For Failure With Steam Cure

Setting Yourself Up For Failure With Steam Cure

“I did a couple of shots with my new system and cured it with steam. I was really impressed with how quickly I could cure the liner and was really impressed with the amount of steam my new unit was generating. The only glitch was the finished liner appearance. It had a waffled look to it. […]

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Water Damaged Pipe & Lateral Lining Fixes

Water Damaged Pipe & Lateral Lining Fixes

I noticed several sewer collapses here in the Los Angeles basin after record setting rain. The collapses happen on big pipe as well as small pipe. The reasons pretty much circle back to one cause – root intrusion.  When a plant begins the search for water, it looks for a water source and many pipe […]

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Innovation – Applying Knowledge To Solve A Problem

Innovation – Applying Knowledge To Solve A Problem

  Many times we fall into following paths we’ve been down in the past. Why? Because it’s familiar, it’s safe, and you know the way because you’ve been down the path before. To deviate from that path usually doesn’t come easy unless something blocks access to the path and you have to find a new […]

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Managing A Lateral Lining Job

Managing A Lateral Lining Job

I’ve had many requests for a copy of my presentation from the WWETT Show. The subject, below, may help you manage your jobs more efficiently and save you the trips running back to your shop or the supply house to get more “stuff”! Managing a CIPP Lateral Lining Job 2

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Greetings From The WWETT Show

Greetings From The WWETT Show

Today (Wednesday) was set up day at the WWETT Show. For those of you planning to attend the event, here’s some pre-show set up pictures. For those of you who won’t make it, here’s some shots of a few (very few) vendors displaying their wares. This is a really big show and will take all […]

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Thinking About Getting Into Lateral Sewer Lining?

Thinking About Getting Into Lateral Sewer Lining?

Should I Get Into Lateral Lining  

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Head Pressure, Bar and PSI

Head Pressure, Bar and PSI

“I keep hearing the term head pressure, bar, and PSI and I am confused. I know what psi is, but the other two terms are foreign to me. I was lining a pipe with water squirting into the pipe before I lined it and after it was cured, my camera detected a dent where the […]

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Structural vs. Non Structural Lining Rehabilitation

Structural vs. Non Structural Lining Rehabilitation

Remember to visit us at the Long Beach CA convention center this Saturday from 9AM to 4PM at the FlowExpo. We are in booth 311. If you are in the drain cleaning or plumbing industries we hope to see you there. “I took your advice and read the ASTM F-1216 that pertains to CIPP inversion lining. […]

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Some Updates – What’s New! Training, Shows, Technology & New Products

Some Updates – What’s New! Training, Shows, Technology & New Products

This edition contains information about the industry, some updates of new things we’re working on, and upcoming shows and certification training. CERTIFICATION TRAINING: We have 2 scheduled training certification sessions schedules. The first is in our Batavia, IL office, the Monday before the WWETT Show. The date is February 20, 2017 at 8:30AM to 4:00PM. Location […]

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