drains
Tip: Drain Cleaning Costs
Trying to compete with a loss-leading ad for a $79.95 drain “cleaning” call can be dangerous. Most drain “cleaning” ads quoting those numbers boil down to pushing a cable machine with no tools down a line and getting it to drain. Root removal, descaling, and other services are extras. If you completely clean a line […]
Tip: Educating Customers
When opening a drain on a drain call, take a couple of minutes to educate your customers about what you are doing and why they had the backup. Offer solutions to mitigate future call backs. The few minutes you spend doing this will pay you back handsomely. For more information contact Pipe Lining Supply at […]
Pipe Rehabilitation Still Not In The Mainstream
“I am a pipe rehabilitation contractor in the Midwest and continue to run across plumbing malpractice by licensed plumbers who know about fixing aging pipe with a whole host of non-invasive rehabilitation methods yet sell customers on busting up floors, walls, and ceilings in perfectly habitable spaces that displace occupants for days, weeks and sometimes […]
Change – Accepting or Rejecting the Forces Of Change
We in the trades tend to resist change. We see it but don’t necessarily rush to embrace it unless there is some motivation to embrace it. Some motivations to look toward new technologies or vendors is an unresolved dispute with a vendor. Most of us continue to deal with our regular vendors unless they let […]
The Sky Is Not Falling!
For many of us, the Coronavirus caused a disruption. For many, the disruption meant an economic challenge but for every challenge, there is an opportunity. The challenges and opportunities for the plumbing and drain cleaning industry are best observed by looking at the past economic challenges and why some businesses thrived and others died off. […]
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