drain cleaning

Camera Repair

“My camera quit working. Now what? Everything was working fine, and it went dark. Is there anything I can do to check it, or do I need to send it somewhere for repair?” We know cameras are subject to conditions that aren’t the best for long term survival. Throwing them into sewers and field handling […]

Tip: Drain Cleaning Costs

Trying to compete with a loss-leading ad for a $79.95 drain “cleaning” call can be dangerous. Most drain “cleaning” ads quoting those numbers boil down to pushing a cable machine with no tools down a line and getting it to drain. Root removal, descaling, and other services are extras. If you completely clean a line […]

Tip: Educating Customers

When opening a drain on a drain call, take a couple of minutes to educate your customers about what you are doing and why they had the backup. Offer solutions to mitigate future call backs. The few minutes you spend doing this will pay you back handsomely. For more information contact Pipe Lining Supply at […]

Tip: Competing In the Marketplace

To be successful in competing in your markets, you will always edge out your competitor if you know more than they do and can demonstrate that expertise to your prospects. KNOWLEDGE IS POWER! For more information contact Pipe Lining Supply at +1-888-354-6464 or email us at info@pipeliningsupply.com.

Change – Accepting or Rejecting the Forces Of Change

We in the trades tend to resist change. We see it but don’t necessarily rush to embrace it unless there is some motivation to embrace it. Some motivations to look toward new technologies or vendors is an unresolved dispute with a vendor. Most of us continue to deal with our regular vendors unless they let […]

The Sky Is Not Falling!

For many of us, the Coronavirus caused a disruption. For many, the disruption meant an economic challenge but for every challenge, there is an opportunity. The challenges and opportunities for the plumbing and drain cleaning industry are best observed by looking at the past economic challenges and why some businesses thrived and others died off. […]

Prospecting for Work

“I think lining and coating are two of the most exciting technologies I’ve ever run across. Being able to rehab pipe without using invasive methods like digging up the ground to replace the pipe or ripping out sheetrock to replace the DWV pipe. I’m really good at operating both units and all the customers I’ve […]

Harassment From Competitors and Customers To Feel Slighted

“I have grown a decent drain cleaning business over the years. We aren’t the biggest by any means but not the smallest either. When we started, Yellow Pages was our main source of advertising and everything went along fine until social media emerged. We decided to keep up with technology and moved our advertising efforts […]

Women Can Perform Plumbing & Drain Cleaning Work as Competently as Men

A while back we published a Myth vs. Fact making the statement that women can and do perform plumbing and drain cleaning work as well as men. The positive responses were overwhelming. However, a few negative comments were received. Sadly, the negative voices reverberate through the industry and deter many women from wanting to explore […]

Value – What’s The Relationship Between Cost and Value?

“ I have a job that is 250’ long and the equipment I am looking at won’t shoot liner that far. Your unit can perform the job but it’s priced higher than the competitive equipment. Why should I buy a machine from you when I can find something cheaper. I can always dig a pit […]